Frequently asked questions

You have created a value, but it does not appear in the feature selection?

This is most likely because these selections were not listed in the configurator's rule system.
In this section of the tutorial, we have already looked at how, for example, coverings can be disallowed if they are not offered.
**Now we need to make sure (the other way around) that new selections are allowed
So add the new selections to the corresponding existing rules of this feature and check how they should behave with their other selections.
If you would like to find out more about how the rule system works, it is worth taking a look at our Regelerklärung.

You have created a feature or a value with correct keys, but the 3D scene does not react?

This is most likely due to an insufficient license for this feature.
The 3D scene checks whether you have the necessary authorization for this feature.
You will find a small chip with the required license at each feature heading in this documentation.
Alternatively, you can find it in the Detailed description of the license models on our website.